Clarification Text

Dear visitor; as data controller, ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. ŞTİ. (“the Company”) regards protecting the confidentiality of the personal data of those who visit the website https://www.erbaturglass.com that it operates (“the Data Owner”) as one of the leading principles of our Company.

1. PROCESSING OF THE PERSONAL DATA OF THE DATA OWNERS

In constant compliance with the Personal Data Protection Law No. 6698 (“the Law”) published in the Official Gazette No. 29677 dated 7 April 2016, your personal data may be processed, within the scope of this Website Information Text, by ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. ŞTİ. as data controller to the extent explained below, where necessary with your explicit consent or within the scope of the cases prescribed by the law. The purpose of the Website Customer-Potential Customer Information Text is to inform you about your personal data processed by the Company pursuant to the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform (“the Communiqué”) published in the Official Gazette No. 30356 dated 10 March 2018, to the Law and to the relevant legislation.

The purpose of this Information Text is to provide detailed information concerning the processing of the personal data obtained from the members, the users and/or the visitors of that site and from the customers, during the operation of the website whose link address is https://www.erbaturglass.com and which is operated publicly by ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. ŞTİ. (“the Company”).

You may also access detailed information concerning the processing of your personal data through the ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. ŞTİ. Personal Data Processing and Protection Policy available at https://www.erbaturglass.com.

THE PURPOSE OF THE PROCESSING OF YOUR PERSONAL DATA

Your personal data obtained on account of your visiting our Website, your filling in the membership form and your making purchases, namely your name and surname, Republic of Turkey identity number, place/date of birth, telephone number, address, e-mail, workplace name/address and title, bank/credit card/cheque information, visual and audio records, and username and password, may be processed by the Company in accordance with Articles 5 and 6 of the Law for the purposes enumerated below:

1- Creation of the Website Membership Registration and Creation and Updating of the Username

2- Execution of the Goods/Service Sales Processes

• Provision of Information, Promotion of Campaigns
• Tracking of Orders
• Sending of the Product/Products to the Customer

3- Execution of the After-Sales Support Services for Goods/Services

• Ensuring the Sending of the Customer's Invoice
• Providing After-Sales Support to the Customer

4- Execution of the Customer Relationship Management Processes

• Informing the Customers about the products it has improved and newly developed in order to create and/or increase Customer Satisfaction
• Sending mass electronic messages to the customers
• Planning and carrying out the activities necessary for the presentation, the recommendation and the promotion of the Company's programmes and services to the relevant persons
• Carrying out online sales or telephone sales and the Company's being able to contact the Customer in order to make this possible
• Tracking of Requests and Complaints

5- Execution of the Communication Activities

6- Execution of the Advertising-Campaign-Promotion Processes

7- Execution of the Marketing Analysis Studies

• The Company's performing the basic functions necessary for its website to operate,
• The Company's analysing its website and thereby increasing its performance,
• The Company's increasing the functionality of its website and providing ease of use

THE PARTIES TO WHOM YOUR PERSONAL DATA ARE TRANSFERRED AND THE PURPOSE OF THE TRANSFER

Your personal data obtained on account of the registration you have made through our website may be transferred, in line with the purposes of processing your personal data, to the company officer/person in charge, to our suppliers, to the legally authorized public institutions, to natural persons and to private law legal entities, within the personal data processing conditions and purposes set out in Articles 8 and 9 of the Law.

THE METHOD OF COLLECTING YOUR PERSONAL DATA AND THE LEGAL GROUND

In order to contact our customers concerning the terms, the current status and the updates of the contracts we have concluded, to be able to make the necessary notifications, and to perform the obligations undertaken pursuant to the contracts we have concluded,

On the grounds that it is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or the performance of the contract with the customer, and that it is Expressly Prescribed by the Laws;

Your personal data obtained on account of your visiting our website, your filling in the membership registration form, your browsing on the site and your making purchases are collected electronically, in accordance with the data processing conditions set out in the Law, on the basis of legal grounds such as “Being Directly Related to the Establishment and Performance of a Contract” and “Being Compulsory to Process Data for the Legitimate Interests of the Company, provided that it does not harm the fundamental rights and freedoms of the Data Subject”, that is to say the legal grounds set out in sub-paragraphs “c” and “f” of the second paragraph of Article 5 of Law No. 6698, and for the purpose of fulfilling the obligations within the scope of Law No. 5651.

RIGHTS OF THE DATA OWNERS

We hereby inform you that, as a personal data owner, you have the following rights pursuant to Article 11 of the Law:

• To learn whether your personal data are processed,
• If your personal data have been processed, to request information in this regard,
• To learn the purpose of the processing of your personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom your personal data are transferred domestically or abroad,
• In the event that your personal data have been processed incompletely or incorrectly, to request their rectification and to request that the operation carried out within this scope be notified to the third parties to whom your personal data have been transferred,
• To request the deletion or the destruction of your personal data where the grounds requiring their processing have ceased to exist, even though they have been processed in accordance with the Law and with the provisions of the other relevant laws, and to request that the operation carried out within this scope be notified to the third parties to whom your personal data have been transferred,
• To object to the emergence of a result to your detriment by means of the analysis of the processed data exclusively through automated systems,
• To request the compensation of the damage in the event that you suffer damage on account of the unlawful processing of your personal data.

You may transmit your applications concerning the rights enumerated above by filling in the Data Owner Application Form, which you may obtain from the Information Technology Department of our company or from the internet address https://www.erbaturglass.com, and delivering it physically, by post or through a notary to our Company's address at Yalova-Kirazlı Sanayi Gıda Toptancılar Sitesi, No:1/2 Merkez/YALOVA, or by e-mail to [email protected]. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; however, if the operation additionally requires a cost, a fee may be requested from you in accordance with the tariff to be determined by the Personal Data Protection Board.

THE MEASURES TAKEN TO ENSURE THE SECURITY OF THE PERSONAL DATA OF THE DATA OWNERS

In line with the importance attached by the Company to the protection of personal data and to ensuring data security, and in accordance with Article 12 of the Law, in order to ensure data security by our Company, for the purpose of

• Preventing the unlawful processing of personal data,
• Preventing unlawful access to personal data,
• Ensuring the retention of personal data,

our Company takes every kind of necessary technical and administrative measure aimed at ensuring an appropriate level of security.