Clarification Text

Dear Visitor,

As the data controller, ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. ("Company") operates the website https://www.erbaturglass.com, and protecting the privacy of personal data of visitors ("Data Subjects") to this website is one of our leading principles.

PROCESSING OF PERSONAL DATA OF DATA SUBJECTS

In compliance with the Personal Data Protection Law No. 6698 ("Law") published in the Official Gazette dated April 7, 2016, your personal data may be processed by ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. as the data controller in accordance with the scope explained below, either with your explicit consent or as stipulated by the law. The purpose of this Website Customer-Potential Customer Information Text is to inform you about the personal data processed by the Company in accordance with the Notification Procedures and Principles to be Followed in Fulfilling the Obligation to Inform published in the Official Gazette dated March 10, 2018, the Law, and relevant legislation.

The purpose of this Information Text is to provide detailed information about the processing of personal data obtained from members, users, and/or visitors of the publicly operated website with the link address https://www.erbaturglass.com during the operation of the site by ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. ("Company").

You can access detailed information about the processing of your personal data in the ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD. Personal Data Processing and Protection Policy available at https://www.erbaturglass.com.

PURPOSE OF PROCESSING YOUR PERSONAL DATA

Your personal data obtained through your visit to our website, filling out the membership form, and making purchases, including but not limited to Name-Surname, ID number, place/date of birth, phone number, address, e-mail, workplace name/address and title, bank/credit card/check information, visual and audio recordings, and username-password, may be processed by the Company in accordance with Articles 5 and 6 of the Law for the purposes listed below:

1- Creation of Website Membership Registration and Updating Username 

2- Conducting Sales Processes of Goods/Services

• Information, Campaign Promotion
• Tracking Orders 
• Sending Products to Customers
•  

3- Execution of After-Sales Support Services for Goods/Services

• Sending Customer Invoices Providing
• Post-Sales Support to Customers

4- Execution of Customer Relationship Management Processes

Informing Customers about products improved and newly developed to create and/or increase Customer Satisfaction Sending mass electronic communications to customers Planning and executing activities necessary for the presentation, recommendation, and promotion of programs and services by the Company Conducting online sales or telesales and enabling the Company to communicate with the Customer Tracking Requests and Complaints

5- Conducting Communication Activities

6- Execution of Advertising-Campaign-Promotion Processes

7- Conducting Marketing Analysis Studies

• Ensuring the basic functions necessary for the operation of the Company's website,
• Analyzing the Company's website and thereby increasing its performance,
• Improving the functionality of the Company's website and providing ease of use.

PARTIES TO WHOM YOUR PERSONAL DATA IS TRANSFERRED AND THE PURPOSE OF TRANSFER

Your personal data obtained through registration made through our website may be transferred to Company officials/responsible persons, our suppliers, legally authorized public institutions, real persons, and private legal entities in accordance with the purposes of processing your personal data, within the scope of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law.

METHOD OF COLLECTING YOUR PERSONAL DATA AND LEGAL BASIS

In line with the current terms and conditions, and updates, and in order to contact our customers, make necessary notifications, and fulfill the obligations undertaken under the contracts;

Due to the necessity of processing personal data belonging to the parties to the contract for the establishment or performance of a contract, and provided that it is directly related to the establishment or performance of the contract, and to ensure that it does not harm the fundamental rights and freedoms of the data subject, the personal data obtained through your visit to our website, filling out the membership registration form, navigating on the site, and making purchases are collected electronically in accordance with the legal grounds stated in Article 5(2)(c) and (f) of Law No. 6698 and in the framework of fulfilling the obligations under Law No. 5651.

RIGHTS OF DATA SUBJECTS

As a data subject, we inform you that you have the following rights under Article 11 of the Law:

To learn whether your personal data is processed, If your personal data is processed, to request information regarding this, To learn the purpose of processing your personal data and whether they are used for this purpose, To know the third parties to whom your personal data is transferred, domestically or abroad, To request correction of your personal data if it is incomplete or incorrect, and to request notification of the correction made to third parties to whom your personal data has been transferred, To request the deletion or destruction of your personal data within the framework of the conditions prescribed by the relevant legislation, and to request notification of the transaction made to third parties to whom your personal data has been transferred, To object to the emergence of a result against you by analyzing the processed data exclusively through automated systems, To request compensation for damages in case of damage due to the unlawful processing of personal data.

You can submit your requests regarding the abovementioned rights to our company's Information Technology Department, or physically to ERBATUR FOOD, GLASS, ELECTRONICS, CONSTRUCTION, TEXTILE, PLASTIC INDUSTRY AND MARKETING IMPORT EXPORT LTD., Yalova-Kirazlı Sanayi Gıda Toptancılar Sitesi, No:1/2 Merkez/YALOVA address, by post or notary, or by e-mail to [email protected], or through the Data Subject Application Form that you can access from https://www.erbaturglass.com internet address. Depending on the nature of your request, your applications will be concluded within the shortest time possible and no later than thirty days free of charge; however, if it requires an additional cost, a fee may be charged to you according to the tariff determined by the Personal Data Protection Board.

MEASURES TAKEN TO ENSURE THE SECURITY OF DATA SUBJECTS' PERSONAL DATA

In line with the importance given to the protection of personal data and ensuring data security by the Company, in accordance with Article 12 of the Law, the Company takes all necessary technical and administrative measures to ensure the security of data and to prevent:

• Preventing the unlawful processing of personal data,
• Preventing unauthorized access to personal data,
• Ensuring the retention of personal data.
• These measures are taken to ensure the adequate level of security and are aimed at providing necessary technical and administrative precautions.